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A commitment to supporting patients.

Novartis Patient Support

Novartis Patient Support may help make treatment more affordable for your eligible patients through the ITVISMA CopayAssist Program

Eligible, privately insured patients may pay as little as $0 for ITVISMA.

To sign up for the ITVISMA CopayAssist Program, you and your patients can enroll by completing the Novartis Patient Support Start Form, including patient/caregiver and HCP selection of copay support, and submitting the form to Novartis Patient Support.

Eligible patients enrolled in Novartis Patient Support may receive the following support:
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  • Pretreatment guidance
    Connect with a Case Coordinator for a live discussion before treatment to review important reminders, required steps, and helpful preparation tips
  • Treatment access support
    Get help navigating the insurance and reimbursement process, including benefits verification, prior authorization, and appeals support
  • A clear roadmap after treatment
    Receive personalized guidance on posttreatment management and follow-up care
  • Financial resource information
    Get help identifying financial support options and eligibility
Novartis Patient Support associates are knowledgeable and ready to help you and your staff by:
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  • Answering questions about ITVISMA
  • Assisting and guiding caregivers with reminders about the process before, during, and after treatment
  • Verifying your patients' insurance benefits
  • Offering dedicated, personalized support
  • Providing support on financial assistance programs for eligible patients

     

Dedicated assistance from Novartis Patient Support and educational resources help patients get started on treatment and support them along the way. Novartis Patient Support is not a clinical service and does not replace guidance from HCPs. Our goal is to help patients and caregivers feel informed about their treatment from day one.

Financial support may be available for eligible patients. The experienced Novartis Patient Support team is here to support your patients and their families. They can collaborate with you to offer additional, customizable nonclinical support on matters pertaining to your patients' health insurance and provide guidance on reimbursement-related questions for your practice.

Useful resources from Novartis Patient Support

Get the information you need to manage ITVISMA insurance access and reimbursement along with other important resources for your practice and patients.

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Spanish Novartis Patient Support Patient Authorization and Additional Consents Form

This is a Spanish-language Patient Authorization and Additional Consents Form for families who are better served by Spanish resources. 

HCP, health care professional; SMA, spinal muscular atrophy.